Oracle Aeronautics Pty Ltd has 15 developed CRM training Modules that have been designed to involve all personnel within your organisation. These modules have been specifically designed in order to enhance team work, improved inter-cockpit communications and give individuals the tools required to deal with day to day situations within your changing aviation environment. The principles of human factors training should be applied to every member of a working team, irrespective of their task or position within a company.

The following Modules are available in our 'Crew Resource Management' Training Course.

AVIATION SAFETY MANAGEMENT

Everyone in your organisation is responsible for safety management. We will cover the Safety Management System. Including Policies and objectives, Risk Management, Safety Culture, Incident reporting and auditing.

HUMAN PERFORMANCE

What are the limits to human performance? Why can't we do it all by ourselves? We will discuss limitations and exercises on how to reduce these during high workload periods.

COMMUNICATION

Good communication is critical for a safe outcome to flying operations. The safety record is full of tragedies resulting from the Captain failing to listen, or crewmembers failing to speak up, even when their lives were at stake. In this session, we will discuss techniques that improve these skills.

JUDGMENT AND DECISION MAKING

Many accidents have occurred because the crew has failed to make the correct decision with all of the information available. We discuss some strategies, which will help to alleviate this problem.

TEAMWORK & LEADERSHIP

Leadership is one of those elusive qualities that everyone recognises, but few can define. It can be, and should be, displayed by every crewmember. We discuss how a task can be achieved more effectively and efficiently through synergy.

ASSERTIVENESS

What is assertiveness? Why is it a trait that we should display in the cockpit? How can it help us do our job more effectively or safely? We discuss the importance of adopting an assertive, supportive role in the cockpit.

SITUATIONAL AWARENESS

Always being aware of 'What is going on' is one sign of an efficient crew. This is the concept of Situational Awareness. We will discuss an accident and establish how, as a crew, we can increase our level of SA.

MISSION PLANNING AND PREBRIEFING

How do we ensure we will successfully complete the mission, whilst applying lessons learned from previous missions? We discuss the advantages of analysing the mission and cover skills essential to conducting thorough pre flight briefings.

POST FLIGHT ANALYSIS AND DEBRIEFING

Is the flight finished once we have shut the aircraft down? What could we have done better or safer? How can we apply the lessons to the next flight? Just a few of the questions to be answered when we conduct post flight debriefing.

ERROR AND THREAT MANAGEMENT

LOSA data demonstrate that 98% of all flights face one or more threats, with an average of 4 per flight. Errors are also observed on 82% of all flights with an average of 2.8 per flight. By understanding what crews do successfully as well as where things go wrong, training and safety initiatives can be made more effective.

UNDERSTANDING CULTURE

Flying is a complex and sometime difficult environment to operate in. Crewing with different cultures has its set of challenges. We look at the difficulties associated with being a part of a multi culture crew and address the issues associated with it.

INTRODUCTION TO RISK MANAGEMENT

The Risk Management process is actually not new in its conception; people have been using Risk Management since well before the Wright brothers took to the air. Informally, everybody uses a variation of the process in day-to-day life. We look briefly at the process and how it impacts an organisation.

AVIATION DECISION MAKING

This module has been designed with the single pilot / multi crew environment in mind. We look at workload allocation, crew stations and the environment that provides the most critical of stress.

CONFLICT RESOLUTION

From time to time we find it difficult to deal with our work colleagues. We will give you practical strategies on how to avoid and deal with conflict within the aviation environment.

MAINTENANCE RESOURCE MANAGEMENT

We examine the human factors causes of maintenance error, how they occur, and the safety nets that can be used by maintenance technicians to prevent these types of errors. Maintenance case studies facilitate delegates to develop the personal skills and attitudes required to prevent maintenance errors from occurring in their own work environment.